Help Centre

All prices displayed on this site are quoted in Australian Dollars (AUD$) and include GST. We accept PAYPAL, VISA & MASTERCARD. Please note that you can pay with your credit card using PAYPAL even if you do not have a PAYPAL account.

We also accept payment via Bank Deposit. Payment must be made within three days and items will not be shipped until payment has been received.

After you have added all items to your cart please go to PROCEED TO CHECKOUT. Please continue on through the checkout using either ‘customer login’ OR ‘continue as a guest’. Once you get to STEP 2 OF 2 you will have an option to enter a discount code/gift voucher, click ‘Apply’ and then proceed to payment. Please note, you are only able to use one (1) discount code per order.

We ship all parcels at one of three flat rates, listed below, or you can pick your order up from our store at 11 Plane Avenue, Uralla NSW 2358. 

Should you choose to pick up your order please call us at 02 6778 4090 or email us at info@macsound.com.au to organise a time so we can ensure everything is ready for when you arrive. 

We used a variety of shipping methods including Australia Post & various freight companies. Where possible we will provide you with tracking numbers and shipping information to help you track your order.

We will usually ship the next business day. However some of the products we offer are drop shipped directly from our supplier and while we make every effort to keep track of stock sometimes items are not available or are delayed. Should such issues arise we will endeavour to let you know as soon as possible and keep you updated on the estimated departure time for your items.

Macsound Electronics & Theatrical Supplies is located at 11 Plane Avenue URALLA NSW 2358.